Risk Management and Business Continuity

The Company faces a wide range of business risks, including strategic, financial, operational, and compliance-related challenges associated with duty-free retail operations, which heavily depend on travel and tourism. Effectively managing these risks—both positive and negative impacts—is essential to maintaining business stability. In addition, emerging factors in the retail and tourism sectors, such as technological advancements, evolving consumer demands, and increasing market competition, continue to pose new risks that require proactive management.

Managing these risks requires a robust governance and monitoring system to minimize potential damage while simultaneously creating business opportunities and reinforcing stakeholder confidence. The Company therefore prioritizes business continuity management to address uncontrollable external factors, enhance organizational resilience, and safeguard its interests, reputation, and corporate image effectively.

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